terms & Conditions

Welcome to the website operated by Charleston Electric & Air (“we,” “us,” or “our”). We respect your privacy. These Terms & Conditions (“Terms”) govern your use of www.charleston-electric.com, including service bookings and communications. By using our site and services, you agree to these Terms and our Privacy Policy. 1. SMS Messaging Terms By providing your phone number and opting in, you agree to receive text messages from Charleston Electric & Air. These may include automated messages related to your inquiry, appointment reminders, service updates, account notifications, follow-ups, and review requests. If you opt in to promotional texts, you may also receive offers. Consent to receive texts is optional. Message frequency and rates. Message frequency varies. Standard message and data rates may apply. Opt-out. Reply STOP at any time to stop receiving text messages. You will receive one final message confirming your opt-out. Support. For help, reply HELP or call Charleston Electric & Air at (843) 258-8699. Data use. We will not sell, share, or rent phone numbers or texting opt-in data to third parties for their own marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages. 2. Use of Website and Services You agree to use the website and our services only for lawful purposes. All content, materials, and intellectual property on this site are owned by Charleston Electric & Air or its licensors. Unauthorized use of the site or its content is prohibited. 3. Cookies and Tracking Our site uses cookies and analytics tools, including Visual Visitor, to improve your browsing experience and provide accurate service information. Use of the site constitutes acceptance of our cookie practices, as outlined in our Privacy Policy. 4. Disclaimers The information on this site is provided for informational purposes only. We do not guarantee uninterrupted access to the site or that its content is error-free. Services and content are provided on an “as is” and “as available” basis. 5. Limitation of Liability To the fullest extent permitted by law, Charleston Electric & Air shall not be liable for any damage arising from your use of the site or services. 6. Indemnification You agree to indemnify and hold harmless Charleston Electric & Air and its affiliates from any claims, damages, or expenses resulting from your violation of these Terms. 7. Governing Law These Terms are governed by the laws of the State of South Carolina, without regard to conflict of laws principles. 8. Dispute Resolution Any disputes shall be resolved by binding arbitration in Charleston, South Carolina, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. 9. Termination We may terminate or suspend access to the site or services at any time, without notice, for conduct that violates these Terms. 10. Changes to Terms We may update these Terms periodically. Updates will be posted on our website with a revised effective date. Contact Us Charleston Electric & Air 412 E 5th N St Summerville, SC 29483 (843) 258-8699 www.charleston-electric.com